All Systems Operational

Uptime over the past 90 days. View historical uptime.
Notarize Consumer App (iOS) ? Operational
90 days ago
99.92 % uptime
Today
Proof Consumer (Web) ? Operational
90 days ago
99.92 % uptime
Today
Notarize Consumer App (Android) ? Operational
90 days ago
99.92 % uptime
Today
Proof/Notarize API Operational
90 days ago
100.0 % uptime
Today
Proof Real Estate ? Operational
90 days ago
99.92 % uptime
Today
Notary Platform ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Proof Platform Response Time ?
Fetching
Jun 15, 2025

No incidents reported today.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Identity verification and credential analysis problems
Resolved - This incident has been resolved.
Jun 12, 16:48 EDT
Monitoring - We are observing recovery, ID verification flows are being handled by our primary IDV vendor normally.
Jun 12, 16:29 EDT
Update - We are receiving updates that Google Cloud is recovering globally. Our primary IDV vendor is still down in the US region; we will send another update when this changes. US driver's license and mobile flow workaround remains available for retail and some real estate signers.
Jun 12, 16:06 EDT
Identified - Google Cloud confirmed the outage and is working on recovery. Meanwhile, Proof enabled a partial workaround. Retail and some real estate signers should be able to pass Identity verification when using US driver's license and opting for a mobile workflow.
Jun 12, 15:28 EDT
Update - We are confirming a widespread impact due to Google Cloud outage, which some of our vendors depend on. This manifests as a high error rate for signers trying to pass ID verification before entering a meeting.
We are failing over retail traffic to another vendor who is not affected, however business and real estate workflows will continue to be impacted.
Jun 12, 14:36 EDT
Investigating - Proof platform is experiencing problems with Identity verification and credential analysis functionality, due to a major cloud vendor outage. We are assessing the impact and mitigation strategies.
Jun 12, 14:17 EDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

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