Resolved -
This incident has been resolved.
Jan 15, 15:56 EST
Monitoring -
We are seeing an improvement in KYC functionality. Degradation lasted through 20:13 - 20:37 period, UTC time. We'll continue to monitor until a confirmed resolution.
Jan 15, 15:47 EST
Identified -
Major functionality of Proof platform is not impacted. We are monitoring a partial outage of KYC vendor, impacting signing flows for users without SSN or which cannot generate KBA questions.
Jan 15, 15:43 EST