Resolved -
The vendor has resolved the issue. Our service is functioning normally now.
Feb 4, 16:16 EST
Monitoring -
The vendor has restored full service. We are seeing our system go back to normal. We will continue to monitor.
Feb 4, 16:02 EST
Identified -
We are currently experiencing degraded performance with one of our identity verification vendors. The ability for signers to complete some transaction types may be impacted.
Feb 4, 15:39 EST