Resolved -
Performance is back to normal and we are resolving this issue.
Oct 2, 18:38 EDT
Update -
The vendor's fix is complete and we are seeing normal performance at this time. We will continue to monitor for some time to ensure things are back to normal.
Oct 2, 18:06 EDT
Monitoring -
The vendor has implemented a fix and we are seeing a reduction in latency and timeouts on their service. Document processing should be improving. We will continue to monitor.
Oct 2, 17:36 EDT
Identified -
We are experiencing an partial outage with one of our third party vendors. This is resulting in a delay in processing documents at meeting completion. The vendor is working on fixing the issue and we will keep you up to date as anything changes.
Oct 2, 17:17 EDT